BAKCOU Mule Elite Hunter Package Reviews

Customer Reviews
4.7 Based on 29 Reviews
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DO
10/25/2020
Dominic O.
United States United States
Don’t get hunting package

I love my mule and ebike has been for the most part really good to deal with. I paid for the hunting package in august and wasn’t told until after my bike was being shipped the carts are not available. I was then told I would receive it mid October. That has been pushed to late October more than likely November. I have had two back surgeries and was counting on the cart for stand set up and deer hauling. I understand due to the circumstances manufacturing can be delayed but they should of been up front with me. So now you know.

GL
10/21/2020
Greg L.
United States United States
Bike is Great; Completely Disappointed and Frustrated with Post Sales and Customer Service

The bike is awesome and the initial sales discussion was really good. However the follow-up sales and customer service portion of my experience continues to be very poor, as I still have not recieved any updates on where my saddle bags or cart are in the shipping/delivery process.I sent an email to the owner over 2 weeks ago and I still have not heard back from him until receiving this survey. It would sure be nice if ebike generation followed-up with this customer, especially after dropping $10k+ on two bikes!

J
10/20/2020
Jim
United States United States
What is with the seat?

Bike is nice but on my second trip out we road a couple miles on unimproved trails. Pretty bumpy ride and you have to stay seated to pedal. WELL it’s 3 weeks later and my tailbone still is not wright. Swear it’s cracked! No padding or springs to absorb the shock. I know the seat post is supposed to absorb the shock but it don’t. Any suggestions John?

HK
10/12/2020
Howard K.
United States United States
Love it!

I finally took my bike out for the first time today. It was surprisingly fast and respond. It had more power than I could handle. Maybe it is because it has been over 30 years since I’ve been on a bike. I can’t wait to get my trailer and saddle bags and go hunting with it.

RP
10/10/2020
Rob P.
United States United States
Backcou mule package

Used my backou mule for the first time elk hunting this year..This bike is AWESOME to say the least...Dealing with John at ebike generation was as smooth as any customer would want...Highly recommend this product



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