BAKCOU Mule Elite Hunter Package Reviews

Customer Reviews
4.9 Based on 20 Reviews
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MH
08/03/2020
Mark H.
United States United States
Thanks for making a great bike

I've been riding my bike every day. Easy at first , more challenging and learning as I go. Today I made the trip to my hunting area where I deer hunt. I set up a camera also. I couldn't believe how easy the bike worked. I thought I would need the throttle for the steeper sections but to my amazement I peddled along with no problem at all. The bike is everything you guys say it is. Real fun to ride. I let my friend ride it and it's just a matter of time before he gets one. I don't think there is another one like it anywhere around here in this area. Thanks for making a great bike.

MA
05/18/2020
Martin A.
United States United States
Bakcou Mule Hunter Elite Package

Purchasing this ebike package was one of the best customer experiences I have had with any purchase! John was tremendous to work with. He knows his products and is tremendously responsive. The Mule is amazing, incredible attention to detail from a hunters perspective. From the chain guard, to the axle trailer adapters, no detail overlooked, totally satisfied!

GM
04/18/2020
Glenn M.
United States United States
A Game Changer

I have not used this bike package in a hunting season yet, but there were 4 in camp last hunting season. Scouting, putting out and checking cameras and hauling the deer and bear back to camp. A game changer for this 57 year old. And they are fun also. My wife is going get a Flatlander and we plan to joy ride in the mountains this summer. Gives me a spare battery for hunting season also.

LJ
03/19/2020
Larry J.
United States United States
Sales and Service

I received the bike and have it assembled. I have not gotten a chance to ride it yet. I had a couple small issues with the shipment of the bike. John and Brian were on top of it immediately. I was really pleased at how quick it was taken care of. Go to eBike Generation if you want a hassle free purchase and the saying "sales sells the first and service sells the rest" definitely holds true with theses guys. I can't wait to get it on a trail

R
03/15/2020
Rod
United States United States
How Excellent Customer Service Makes a Good Experience Great

Like most, I was a little hesitant about purchasing an eBike with a cost totaling over $5,000 (BAKCOU Mule Hunter Elite Package). An eBike is a significant purchase, finding the right one for the right task is paramount.  
 As I conducted research, the BAKCOU Mule kept showing up as a top contender. And with good cause, the Mule is a beast of an eBike! You know you have a well-made bike as soon as you open the carefully wrapped package. There is a sticker on the box with a warning, “Warning: Contents May Cause Extreme Excitement.”. What an understatement! From the moment you open the package to full assembly, every component seems very durable and well made. It was a comfort to know since the price approaches that of a small used car. I will thoroughly review the performance of the Mule within the next couple of weeks as I test it in the mountains of Oahu hunting feral pigs.  
 I want to expand on my headline. From the beginning, John was extremely helpful. He helped coordinate a difficult shipment to Hawaii. Shipping lithium batteries is a nightmare anytime you fly them; therefore, it required special handling. At every step, John coordinated with BAKCOU and kept me abreast of the details. He even gave me a discount! I could have bought the BAKCOU Mule at various other locations, but John (https://ebikegeneration.com) went above and beyond and stayed engaged, answering any questions or concerns. His team made a challenging shipment seem seamless to the customer, me. The last thing a customer needs to worry about is logistics. John and his team and eBikesGeneration came through. The excellent customer service solidified my decision of such a large purchase to trust John and his team. They made the entire process a great experience. Thanks, John!



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