BAKCOU Mule Elite Hunter Package Reviews

Customer Reviews
4.9 Based on 17 Reviews
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LJ
03/19/2020
Larry J.
United States
Sales and Service

I received the bike and have it assembled. I have not gotten a chance to ride it yet. I had a couple small issues with the shipment of the bike. John and Brian were on top of it immediately. I was really pleased at how quick it was taken care of. Go to eBike Generation if you want a hassle free purchase and the saying "sales sells the first and service sells the rest" definitely holds true with theses guys. I can't wait to get it on a trail

R
03/15/2020
Rod
United States United States
How Excellent Customer Service Makes a Good Experience Great

Like most, I was a little hesitant about purchasing an eBike with a cost totaling over $5,000 (BAKCOU Mule Hunter Elite Package). An eBike is a significant purchase, finding the right one for the right task is paramount.  
 As I conducted research, the BAKCOU Mule kept showing up as a top contender. And with good cause, the Mule is a beast of an eBike! You know you have a well-made bike as soon as you open the carefully wrapped package. There is a sticker on the box with a warning, “Warning: Contents May Cause Extreme Excitement.”. What an understatement! From the moment you open the package to full assembly, every component seems very durable and well made. It was a comfort to know since the price approaches that of a small used car. I will thoroughly review the performance of the Mule within the next couple of weeks as I test it in the mountains of Oahu hunting feral pigs.  
 I want to expand on my headline. From the beginning, John was extremely helpful. He helped coordinate a difficult shipment to Hawaii. Shipping lithium batteries is a nightmare anytime you fly them; therefore, it required special handling. At every step, John coordinated with BAKCOU and kept me abreast of the details. He even gave me a discount! I could have bought the BAKCOU Mule at various other locations, but John (https://ebikegeneration.com) went above and beyond and stayed engaged, answering any questions or concerns. His team made a challenging shipment seem seamless to the customer, me. The last thing a customer needs to worry about is logistics. John and his team and eBikesGeneration came through. The excellent customer service solidified my decision of such a large purchase to trust John and his team. They made the entire process a great experience. Thanks, John!

AD
01/13/2020
Adolph D.
United States United States
Bakcou lifer

The purchase of this bike has given me a new lease on life. It takes me places I could never have gone before. The motor is super quiet and powerful, even goes in the snow! With the game wagon included I'm ready for anything. I live in a state where we get a lot of snow took this baby out after recieving it for Christmas and was simply amazed by its power and stability thru the white stuff in the woods. I am enjoying nature like never before. The company is easy to work with and goes above and beyond to ensure customer satisfaction. This had been a pleasant experience and I'm looking forward to being a part of the Bakcou tribe!

JR
12/23/2019
John R.
United States United States
Bakcou Mule

Great experience with Ebike generation. John was a pleasure to deal with. Although I think the Mule Elite Hunters Package is a little misleading. It looks like the same package as the BAKCOU Ultimate Hunters Package, but has fewer items in it. It would have cost the same to buy the better package from BAKCOU. Nothing against Ebike Gen, just something to take note of.

BG
12/04/2019
Brad G.
United States United States
Great bike!!

This bike is great. I hunted very steep terrain. This bike is nice to take on the logging roads and still be able to glass on my way to my spot. The best part is I’m notDrenched in sweat when I get there


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