Returns & Refunds Policy Populo

Populo Bikes believes in the quality of our products and wants you to shop with confidence. You may return any item in new and unused condition within 30 days for a full refund, less shipping charges. Return shipping charges are the responsibility of the recipient, unless Populo made a shipping error. We will issue a refund using the same payment method you used originally. 

HOW TO MAKE A RETURN

Send the item to:

Populo Bikes
ATTN: Returns, Order # (put your order number here)
18457 Railroad St.
City of Industry, CA 91748
United States of America

We suggest using a trackable, insured carrier.

EXCHANGES

In the event of an exchange request, please contact info@populo.com or call: (626) 470-6096 with your inquiry for further instructions.