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100% Safe and Secure Online Shopping- Know that every transaction that takes place on our website is 100% secure.
Customer Service Is Our #1 Priority - Plain and simple, we are here for YOU, the customer. Our goal is to deliver the WOW factor in service. We strive for excellence in customer service and are driven to provide value at all times. You can expect communication from us immediately after your order is placed, and also when your product ships. To this day, every order still receives an email from our owner personally thanking you for letting us earn your business.
Lowest prices - We negotiate the best prices with our manufacturers to bring you the lowest cost eBike you will find anywhere. We are so confident in our prices that we provide a price match guarantee to all our customers.
Free Shipping - Like many of our customers we don't really care much for paying for shipping. So we provide FREE SHIPPING on ALL ORDERS for all our products to the lower 48 states.
Quality- We understand what it can be like to purchase online without actually seeing and touching the product itself. So we want you to know that all the manufacturers on this site are hand chosen by our owner to ensure you receive a quality product. All items are inspected (twice) before leaving the warehouse so we know that you’ll be happy with the product that arrives at your door.
Authorized Dealers - eBike Generation is an authorized dealer for every brand that we carry. You can rest easy knowing you will receive the full manufacturer's warranty with every purchase.
Fully Insured Shipments - Every shipment that leaves our warehouses is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.
We Help Warriors and Their Families Thrive - As a Corporate Champion, eBike Generation partners withWounded Warrior Project® (WWP) to deliver life- changing programs to over 100,000 wounded warriors, their families, and caregivers. Through support like ours, warriors are able to connect with each other, overcome mental health challenges, lead active and healthy lives, and find rewarding civilian careers. These programs and services are provided at no cost to the warriors and their loved ones.
To learn more, visit woundedwarriorproject.org.
